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FAQs

faq

Find answers to popular questions

Check-in is at 3:00 PM and check-out is at 11:00 AM. Early arrivals or late departures may be available upon request, depending on our booking schedule and villa availability. Please contact your personal concierge 48 hours in advance to coordinate your arrival.

Our luxury villas accommodate varying group sizes: Casa Milya, Casa Aria, and Casa Helena each host up to 8 guests across 4 bedrooms, while Casa Magnifique accommodates 6 to 9 guests. For larger groups or destination weddings, multiple villas can be booked together to accommodate the entire party.

Reservations are generally non-refundable within 60 days of arrival. For cancellations made prior to this window, a partial refund or credit toward a future stay may be issued, minus administrative fees. We strongly recommend that all guests purchase comprehensive travel insurance to cover unexpected changes.

Santa Teresa Luxury is located in the heart of Santa Teresa, Costa Rica, specifically on the northern, more exclusive stretch of the beach. Our beachfront villas, like Casa Milya, offer direct access to the Pacific Ocean, while our hillside properties provide panoramic views of the Nicoya Peninsula.

The fastest way to reach Santa Teresa from San Jose is a 25-minute domestic flight to Tambor Airport (TMU), followed by a 45-minute private shuttle. Alternatively, guests can take a private SUV transfer (approximately 5 hours) or a helicopter charter directly to the area for maximum convenience.

While many restaurants and shops are within walking distance of our beachfront villas, we highly recommend renting an ATV (Quad) or a 4×4 vehicle. The local roads are unpaved, and an ATV is the most efficient way to explore nearby attractions like the Montezuma Waterfalls or Hermosa Beach.

Every booking at Santa Teresa Luxury includes a personal concierge to manage your itinerary. Included services cover activity bookings (surfing, yoga, ATV rentals), restaurant reservations, and on-site coordination. Premium add-ons like private chefs, in-villa spa treatments, and professional wedding photography are also available.

Yes, all Santa Teresa Luxury villas are equipped with high-speed fiber-optic internet. We provide reliable Wi-Fi coverage throughout the property, including outdoor lounge areas, making it an ideal location for digital nomads or those needing to attend video conferences during their stay.

Security is a top priority. Our properties are located within gated grounds and feature overnight security guards from 6:00 PM to 6:00 AM. Additionally, each bedroom is equipped with a private safe for valuables, and our concierge can arrange for additional private security personnel upon request.

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